Fear of decision making often leads teams to exhibit one or more of the dysfunctional symptoms of Agile ADHD. This tutorial will help agile practitioners overcome the fear of decision making by first embracing that there are no right or wrong decisions. Agile development is ultimately driven by a series of decisions, all of which are made in the face of uncertainty. Tutorial participants will take away principles and practices that enable their team to embrace uncertainty and be proactive in making better decisions at the most responsible moment.

Successful software products deliver a set of features your customers’ value and will pay for. To determine the correct priority and presentation of features, it’s important to understand the different behaviors and attitudes that exist in the audience for your product. Ethnographic field research is very valuable, yet can be expensive, time consuming and require skilled researchers. In this hands-on workshop, you will learn how to use collaborative play with customers to discover how they think and what they value, and use this intelligence effectively with your agile teams.