dialogue
Improving the Quality of Your Dialogues
Mon, 2009-03-02 20:52 — Eric Babinet
Level: Practicing
In “The Fifth Discipline”, his pioneering work on the learning organization, Peter Senge writes that the practice of dialogue is a key skill for team learning. Dialogue is commonly confused with discussion, but as defined by Senge it is distinctly different. As a result of this confusion, the skills that enable effective dialogue are often underdeveloped or misunderstood by teams. In this session we’ll use a specific dialogue format called World Café to explore the many factors that influence dialogue quality, and how to accelerate agile team learning through the use of dialogue.

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