Fear of decision making often leads teams to exhibit one or more of the dysfunctional symptoms of Agile ADHD. This tutorial will help agile practitioners overcome the fear of decision making by first embracing that there are no right or wrong decisions. Agile development is ultimately driven by a series of decisions, all of which are made in the face of uncertainty. Tutorial participants will take away principles and practices that enable their team to embrace uncertainty and be proactive in making better decisions at the most responsible moment.

One of the core values of the Agile Manifesto is favoring “Customer collaboration over contract negotiation”. Unfortuntely, product companies with thousands (to millions!) of customers can find collaborating with their customers nearly impossible, as few tools exist to explicitly support meaningful customer collaboration. This workshop explores the advantages of including your customers as part of your distributed team and some of the tools that are emerging to enable agilists to better collaborate with their customers. Bring your laptop, as we may be trying out some of these tools.

For almost a decade our community has claimed that agile is a risk-driven approach. Yet there is very little published material on agile risk management. Traditional risk management is based on avoidance of external variations. While, traditional project scheduling treats tasks homogeneously from a risk perspective. Lean pull systems and Real Options Theory provide new means to manage overall business risk in technology projects. This tutorial describes 3 techniques that evolved in the kanban community that increase sophistication of risk management and provide improved business agility.